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The main objective of the TOPGRAFIT company is to be a market-oriented and competitive subject that offers high quality and reliable products, providing the customer with trustworthy and strong background.
TOPGRAFIT has introduced and certified the quality control system in compliance with the ISO 9001:2001standards. All of the processes and procedures are specified in the quality management manual.
to supply the customer only with the kind of products which meet or exceed their expectations or those which are not provided by other companies
to anticipate the customer's expectations; for long-term contacts, offer assistance in development processes and increase effectiveness and utility characteristics of graphite and carbon products
to reach significant position of the company on the market of graphite and carbon products for technical purposes in the Central European region
to cooperate only with suppliers whose quality procedures enable us to produce quality products and satisfy the needs of our customers
annual updating of the strategy towards performable goals
creating conditions for achieving these goals
applying the rectification actions when goals are not achieved
planning for necessary sources to meet the goals
increasing the qualification of employees
improving the long-term effectiveness at all levels of the quality management system
following the effective enactments of the all legal regulations
preventing mistakes by thorough self-control
high level of responsibility concerning the own work
consistent and strict compliance with procedures stated in the QMS documentation (Quality Management Systems)
consistent and strict compliance with technological procedures and the procedures stated in the QMS documentation
high level of responsibility concerning the own work
preventing mistakes by thorough self-control